First of all, when you look for affordable T1 voice, data and Internet access, you should only consider those telecom companies that have a proven track record of delivering outstanding customer service. You want to look for telecom companies with a customer retention rate of 75% or more over a 3 year period. This is an excellent measure of customer support and will help you determine how well the telecom company is doing with customer satisfaction. In addition, you want to take a look at how quickly billing disputes are resolved because this can be a real thorn in your side. A telecom company with a track record of resolving 90% of all billing issues the same day is definitely a good barometer of how responsive the company is to your billing dispute requests. Finally, you want to work with telecom companies who offer unbiased consulting and who work with multiple providers so that you get the best solution for your network.

Having great pricing, carrier selection, product offerings, and customer support is absolutely essential, but you also want a solid, experienced team. You will need a telecom partner who not only provides affordable T1 voice, data and Internet access but who also has the expertise to support your network. As your company grows, you want a telecom partner who is looking out for your best interest by recommending new and innovative solutions designed to increase productivity while decreasing the monthly expense.

In addition, the telecom company who is providing affordable T1 voice, data and Internet access should also have the necessary expertise in recommending appropriate VoIP solutions for all your business requirements. With the proliferation of hosted VoIP solutions, the trusted telecom consultant will offer sound advice and solid solutions for all of your VoIP requirements. Your trusted telecom partner will be able to distill the numerous VoIP offerings and recommend an ideal solution for your network.

Of course, the telecom company that is providing affordable T1 voice, data and Internet access should likewise be fully capable of providing value added services; such as, conferencing, telecom expense management, customized billing, hardware, installation and configuration.

 Spiritel Solutions provides high quality, wholesale T1 and Internet access for small to mid-size businesses. Spiritel also offers free consultation services to help locate potential savings within your telecom service expense. Spiritel saves 30% or more on all telecom charges by identifying telecom billing errors and delivering wholesale rates.

 Now that you know how you can shop for affordable T1 voice, data and Internet access without sacrificing quality, you should never settle for anything less than the best. Let Spiritel Solutions help your business attain its growth potential with maximum savings and maximum productivity.

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For the past seven years Spiritel Solutions has been dedicated to helping our clients reduce telecom expenses. Our team of experts have successfully helped companies reduce their annual telecom spend by an average of 30% or more. Spiritel also provides telecom analysis and consultation that is guaranteed to lower costs for all types of voice, data and Internet service. For a free consultation, please visit us at http://www.spiritelsolutions.com or give us a call at 866-770-0300.

It’s easy to define telecom expense management by its goals – cost reduction and expense tracking – but when you get into the actual methods of telecom expense management you’ll discover that best practices involve a number of combined tactics to the point where many companies employ professional telecom expense management services. GILL Technologies is one such company, and it employs the following methods to keep client telecom costs down, while helping them identify critical elements in their billing and usage.

Error Detection: Erroneous charges are common for virtually every carrier and service. These include everything from miscalculated per minute charges for wireless bills to suspected fraud. Telecom expense management professionals audit billing, usage and contractual entitlements. When they don’t match up, the telecom auditor requests an adjustment to reflect the true expense.

Contract Auditing and Management: By examining the client’s real usage requirements, a telecom expense management professional can determine whether or not existing contracts provide the most cost effective solution. For example, companies routinely pay for more minutes than they actually use, or make use of certain services more than they anticipated. For example, if a client routinely goes above the usage ceiling for his company’s broadband or mobile data, the company will be subject to punishing additional charges. Telecom expense management discovers the best plans for a company’s actual needs.

Market Analysis: A skilled telecom expense management service provides an unbiased service that directs clients to the carriers that best suit their needs. Telecom expense management professionals are aware of the latest hardware, network and contract developments for carriers and can pick the most budget conscious options. In some cases the professional will recommend different carriers depending on the service, and can provide management services that allow clients to easily distribute services across multiple carriers so that if (for example) the best carrier for mobile is different from the best for broadband, the client can take advantage of both. The best management services ensure that on the client end, this is no more difficult than using a single carrier by providing a unified single point of contact.

Telecom Expense Management and Reporting Software: Best practices in telecom expense management require transparency so that the client understands company usage and savings under the management regime. The easiest solution for the client is access to specialized software. GILL Technologies provides access to its own telecom expense management software to enable clients to monitor their own usage and costs in addition to the services of a telecom auditing professional. This visibility allows management to detect misuse, understand usage patterns throughout the company, and enforce telephone, mobile and internet policies.

These are just a few of the tactics used in a combined telecom expense management strategy. It’s easy to see why top quality telecom expense management requires professional help. The cost of the service is more than offset by savings, and a quality telecom expense management company can show these savings down to the penny. It’s a net negative expense – a benefit to your bottom line.

For the past seven years Spiritel Solutions has been dedicated to helping our clients reduce telecom expenses. Our team of experts have successfully helped companies reduce their annual telecom spend by an average of 30% or more. Spiritel also provides telecom analysis and consultation that is guaranteed to lower costs for all types of voice, data and Internet service. For a free consultation, please visit us at http://www.spiritelsolutions.com or give us a call at 866-770-0300.

Cell phones are an essential business tool and every successful business offers the latest handsets to their employees. As the use of cell phones and other wireless devices dominate the business world, telecom expense management solutions develop more sophisticated functionality to properly account for inventory and constant updates in pricing and service plans. Whether a company assigns mobile phones to some or all employees, telecom expense management is a necessary tool for keeping track of cellular and wireless assets.

As wireless grows and starts to become a monster to manage, then you will quickly see the value in implementing a telecom expense management system to handle all of the wireless components. Consider a traditional telecom network with a mountain of invoices and a sea of wired lines including voice, data, Internet, private line, MPLS, 800 numbers, etc. and how telecom expense management helps keep things in order. The wireless inventory may not be as large but it may be even more difficult to manage because of the constant changes, modifications and additions. A telecom expense management system incorporates the entire telecom lifecycle including inventory management, provisioning, tracking services, and negotiating service contracts. All of these telecom expense management components apply to mobile phones and wireless services as well. Sometimes these aspects of telecom expense management are even more important for wireless than for traditional telecom services.

If you don’t have a telecom expense management system to manage your wireless assets, then you are in danger of paying far too much for your cell phone service due to unnecessary costs. If it is possible for minor, traditional telecom services oversights to add up to 15 percent of a telecom budget, just think how much more is lost without a telecom expense management solution to keep track of the ever changing wireless inventory, service rates and various plans. Unlike traditional telecommunications services where services are used primarily in the office, making telecom expense management relatively easy, wireless assets are much harder to track and manage because they are mobile.

Instead of just letting the chaos continue with a lack of wireless asset control, growing companies with telecom expense management solutions can now incorporate the wireless assets and keep track of expenses with the same control as any other telecommunications service. Telecom expense management can help save money not just for wired telecom services like voice, Internet and data but also cell phone services, provisioning, wireless service contracts, and geographically dispersed mobile phone inventory.

When it comes to effectively aligning a company’s business goals with its people, processes and technology investments, telecom expense management is the way to go. Today, that means choosing a telecom expense management solution that handles not only traditional telecom services but wireless as well. With telecom expense management, companies are able to stay on top of telecom inventory, improve business processes, and drastically reduce expenses for both wired and wireless assets. With Spiritel guiding your company, we guarantee significant savings on wired and wireless expenses with our proven telecom expense management solution. For more information on how you can save money, time and energy managing your telecom assets, please visit www.spiritelsolutions.com.

For the past seven years Spiritel Solutions has been dedicated to helping our clients reduce telecom expenses. Our team of experts have successfully helped companies reduce their annual telecom spend by an average of 30% or more. Spiritel also provides telecom analysis and consultation that is guaranteed to lower costs for all types of voice, data and Internet service. For a free consultation, please give us a call at 866-770-0300.